Potential Impact when Changing Processes
Potential Impact when Changing Processes

Casper Cramer & Anna Øgendahl

2022/02

INTRODUCTION

Companies who focus on achieving best practice process design and -employee behaviour, and continuously improve their processes in a systematic way, have a great chance of achieving great overall process performance results and thereby become more competitive. However, many companies struggle to identify problems and optimization areas, or simply don’t know where to start, as problems quickly become complex. Therefore, many companies don’t enable or benefit from their full productivity and effectiveness potential.